Effective Date: September 2025
At Cartzy (cartzyclickcartsmile.co.za), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.
1. Information We Collect
- Personal details you provide (name, email, phone number, delivery address).
- Payment details processed securely through third-party providers (PayFast, Yoco, Ozow).
- Browsing information (via cookies, analytics tools, or when you interact with our site).
2. How We Use Your Information
- To process and deliver your orders.
- To communicate with you about your purchase, returns, or support requests.
- To improve our website and shopping experience.
- To send you promotions and updates (only if you’ve opted in).
3. Sharing of Information
- We do not sell or rent your personal data.
- Information may be shared with trusted service providers (e.g., couriers, payment processors) only for order fulfillment.
- We may disclose information if required by law or to protect our rights.
4. Cookies
We use cookies to improve functionality and track site usage. You can disable cookies in your browser, but this may affect site performance.
5. Security
We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
6. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA), you may:
- Request access to your personal data.
- Ask us to correct or delete your data.
- Opt out of marketing communications.
7. Contact Us
For any privacy queries, email: admin@cartzyclickcartsmile.co.za